Brand Name | Sony |
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Item Weight | 40.8 pounds |
Product Dimensions | 48.63 x 13.13 x 29.25 inches |
Item model number | XR55X90K |
Batteries | 2 AAA batteries required. (included) |
Output Wattage | 30 Watts |
Color Name | Black |
Special Features | Chromecast, Usb Recording (Dvr), Browser, Sleep Timer, Ambient Light Sensor |
Speaker Type | Acoustic Multi-Audio Sound Positioning Tweeter |
Item Weight | 40.8 Pounds |
Standing screen display size | 55 Inches |
Aspect Ratio | 16:9 |
Voltage | 240 Volts |
Wattage | 103 watts |
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Ships from: Video & Audio Center - Same Day Shipping Sold by: Video & Audio Center - Same Day Shipping
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Ships from: Video & Audio Center - Same Day Shipping Sold by: Video & Audio Center - Same Day Shipping
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Sony 55 Inch 4K Ultra HD TV X90K Series: BRAVIA XR Full Array LED Smart Google TV with Dolby Vision HDR and Exclusive Features for The Playstation® 5 XR55X90K- 2022 Model
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- This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
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Delivery & Support
Select to learn moreVideo & Audio Center - Same Day Shipping
- This item will be shipped by the seller. To learn more about this seller’s shipping methods, visit the link below and look for the tab called “Shipping”. You will be able to track your Amazon order in your orders. If you need more help with tracking your package, please visit Track Your Package.
- Learn more about Video & Audio Center - Same Day Shipping’s shipping policy
- The A-to-z Guarantee protects you when you purchase items sold and fulfilled by a third party seller in our store. It covers both the timely delivery and the condition of your items. If you're not happy with either and can’t resolve the issue directly with the seller, you can report the problem to us for further assistance.
Learn more about A-to-z Guarantee
- This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
Purchase options and add-ons
Screen Size | 55 Inches |
Brand | Sony |
Supported Internet Services | Amazon Instant Video, Hulu Plus, Netflix, Disney+, HBO Max, Airplay 2, Peacock, Apple TV |
Display Technology | LED |
Product Dimensions | 13.13"D x 48.63"W x 29.25"H |
Resolution | 4K |
Refresh Rate | 120 Hz |
Special Feature | Chromecast, Usb Recording (Dvr), Browser, Sleep Timer, Ambient Light Sensor |
Model Name | XR55X90K |
Included Components | Stand, Remote Control, Power Cable |
About this item
- HANDPICKED BY AMAZON: They did the research so you don’t have to..Image Aspect ratio:16:9.Power Requirements (voltage/frequency) : 60 Hz for UL cUL 50/60 Hz for other AC 120 V for UL cUL AC 110-240 V for other.. Hardware interface : Ethernet, Composite Video, Bluetooth 5
- FULL ARRAY LED CONTRAST – Precisely controlled backlighting delivers deep black, high peak brightness and is further enhanced by XR Contrast Booster 10 for real-life depth and detail
- INTELLIGENT TV PROCESSING – The Cognitive Processor XR understands how humans see to deliver intense contrast with deep blacks, high peak brightness, and natural colors.
- ALL YOUR GAME SETTINGS IN ONE PLACE– Game Menu puts all your gaming picture settings and exclusive assist features in a single easy-to-manage interface.
- PERFECT FOR PLAYSTATION 5 – Take your gaming to the next level with input lag as low as 8.5ms and BRAVIA XR exclusive features for the PlayStation 5 – Auto HDR Tone Mapping & Auto Genre Picture Switch.
- FEATURES SPECIFIED IN HDMI 2.1– Get the advantage in high-performance gaming on BRAVIA XR Smart TVs with HDMI 2.1 features such as 4K/120, VRR, and ALLM.
- WIDE SPECTRUM OF COLORS – Rediscover everything you watch with billions of accurate colors and see impressive picture quality that is natural and beautiful, enhanced by XR Triluminos Pro.
- PREMIUM SMART TV– Google TV with Google Assistant organizes your favorite content all in one place. Stream from Prime Video, Netflix, Disney+, Apple TV, HBO Max, Peacock and many more. Also, stream from your Apple device with AirPlay 2 support.
- MOVIES INCLUDED WITH BRAVIA CORE – Bring the cinematic experience home. Enjoy streaming high-quality 4K UHD quality movies included with the BRAVIA CORE app, exclusively on select Sony Smart TVs.
- ENHANCED ENTERTAINMENT – Experience immersive and engaging cinematic content as the creator intended with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode.
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Important information
Visible screen diagonal
55" / 140 cm
Energy consumption
225 kWh per year, based on the power consumption of the television operating 4 hours per day for 365 days. The actual energy consumption will depend on how the television is used.
Compare with similar items
This Item Sony 55 Inch 4K Ultra HD TV X90K Series: BRAVIA XR Full Array LED Smart Google TV with Dolby Vision HDR and Exclusive Features for The Playstation® 5 XR55X90K- 2022 Model | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $1,028.00$1,028.00 | -8% $1,098.00$1,098.00 List: $1,199.99 | -6% $1,698.00$1,698.00 List: $1,799.99 | -22% $799.99$799.99 New Price: $1,028.00 | -14% $1,198.00$1,198.00 List: $1,398.00 | -20% $1,998.00$1,998.00 List: $2,499.99 |
Delivery | Get it Mar 29 - Apr 2 | Get it as soon as Tuesday, Mar 26 | Get it Friday, Mar 29 | Get it as soon as Tuesday, Mar 26 | Get it as soon as Tuesday, Mar 26 | Get it Wednesday, Mar 27 |
Customer Ratings | ||||||
Picture quality | 4.3 | 4.2 | 4.2 | 5.0 | 4.2 | 4.2 |
Smart Features | 4.1 | 4.3 | 4.3 | 5.0 | 4.3 | 4.3 |
Remote Control | 4.0 | 4.1 | 4.1 | 4.8 | 4.1 | 4.1 |
Sold By | Video & Audio Center - Same Day Shipping | Amazon.com | Amazon.com | Hyper Microsystems | Amazon.com | Amazon.com |
display type | LCD | Full Array LED | Full Array LED | LCD | Full Array LED | Full Array LED |
display size | 55 inches | — | — | 54.6 inches | 65 inches | — |
model year | 2022 | 2023 | 2023 | 2022 | 2023 | 2023 |
resolution | 4K | 4K | 4K | 4K | 4K | 4K |
operating system | Android, Google TV | Google TV | Google TV | Android | Google TV | Google TV |
hardware interface | bluetooth 5, composite video, ethernet | hdmi | hdmi | — | hdmi | hdmi |
connectivity tech | Bluetooth | HDMI, Bluetooth, USB, Wi-Fi, Ethernet | HDMI, Bluetooth, USB, Wi-Fi, Ethernet | HDMI, Bluetooth, USB, Wi-Fi | wired, wireless | HDMI, Bluetooth, USB, Wi-Fi, Ethernet |
control method | voice | remote | remote | remote | remote | remote |
From the brand
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Sony is a creative entertainment company with a portfolio that encompasses electronics, music, motion pictures, mobile, gaming, and more.
For over 70 years, imagination has been the fuel of everything we do. From how people listen to music, to how they play games, to how they watch TV, our big imaginations have led us to create products that innovate and inspire generations.
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BRAVIA XR TV'S
Experience breathtaking picture quality with color and contrast engineered to bring out real-life details and accurate colors.
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A-Series Home Audio
A new frontier of surround sound
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WF-1000XM5
NEW Truly Wireless Noise Canceling Earbuds
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Rock your world
X-Series Waterproof Portable Bluetooth Speakers
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Into your ZONE
Prepare for victory with INZONE gaming monitors and headsets.
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From the manufacturer
Real-life picture with enhanced contrast
BRAVIA XR X90K 4K HDR FULL ARRAY LED GOOGLE TV
Next generation picture & sound with Cognitive Intelligence
See how real your entertainment becomes and experience immersive depth and lifelike picture quality, powered by Sony’s intelligent Cognitive Processor XR. Revolutionary TV processing technology delivers enhanced contrast with detailed blacks and natural colors.
A wide color spectrum for real-world shades & hues
With XR TRILUMINOS Pro, rediscover everything you watch with billions of accurate colors and see impressive picture quality that is natural and beautiful to the human eye. The range of hues and saturation are enhanced allowing for extremely precise details and ensuring skin tones looks natural.
Real life depth, deep blacks & intense brightness
By controlling brightness in sections of the screen independently, Full Array LED balances light output to ensure scenes are full of breathtaking contrast. XR Contrast Booster 10 further enhances contrast to feel more true-to-life by maximizing peak brightness and precisely controlling black levels.
Enjoy included movies with BRAVIA CORE
Enjoy streaming high-quality movies included with BRAVIA CORE. Use the included BRAVIA CORE credits to choose from over a hundred of latest release movies to redeem. In addition, you are subscribed to an amazing selection of timeless movies to stream anytime and as many times as you like.
The entertainment you love. With help from Google.
See 700,000+ movies and TV episodes, plus live TV, all in one place. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you. Watch content from Netflix, Amazon Prime Video, Disney+, YouTube, Apple TV app, and many more.
Perfect for PlayStation 5
Take your gaming to the next level with input lag as low as 8.5ms and BRAVIA XR exclusive features for the PlayStation 5. Auto HDR Tone Mapping improves gaming picture quality and Auto Genre Picture Switch ensures the TV is set to the correct picture mode when playing games or watching movies.
Level-up your gaming
With features such as 4K/120, VRR, and ALLM as specified in HDMI 2.1, BRAVIA XR TVs deliver a thrilling gaming experience. With 4K/120 you get up to 120fps on compatible games and Variable Refresh Rate (VRR) virtually eliminates screen tearing and stuttering.
Does this TV have enhanced audio?
Yes, with Acoustic Multi-Audio and Dolby Atmos support, hear true immersive audio with two sound positioning tweeters in addition to traditionally placed TV speakers.
Does this TV work with Alexa?
Yes, through an Alexa enabled device (sold separately), ask Alexa to change channels, adjust volume, and turn your TV on/off.
Does this TV work with AirPlay 2?
Yes, with Apple AirPlay 2 you can share pictures, video or audio to your television right from your iPhone, iPad or Mac. Watch movies and shows from your favorite apps and the Apple TV app, or even Safari. Share your photos with everyone in the room.
Can you control this TV with your voice?
Yes, With Google Assistant you can use your voice to easily find your favorite movies, shows, and music. Ask Google to find a specific title, search by genre, or get personalized recommendations on what to watch by saying, "what should I watch?"
Sony 4K HDR TVS
X90K Series | X85K Series | A80K Series | A90K Series | X95K Series | A90J Series | A95K Series | |
Customer Reviews
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4.5 out of 5 stars
1,186
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4.5 out of 5 stars
1,370
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4.4 out of 5 stars
741
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4.6 out of 5 stars
211
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4.5 out of 5 stars
98
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4.5 out of 5 stars
445
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4.3 out of 5 stars
153
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Screen Sizes
| 55" / 65" / 75" / 85" | 43"/ 50"/ 55"/ 65"/ 75"/ 85 | 55" / 65" / 77" | 42" / 48" | 65" / 75"/ 85" | 55"/ 65"/ 83" | 55" / 65" |
Display Technology
| 4K HDR Full Array LED | 4K HDR LED | 4K HDR OLED | 4K HDR OLED | 4K HDR MINI LED | 4K HDR OLED | 4K HDR QD-OLED |
Picture Processor
| Cognitive Processor XR | 4K HDR Processor X1 | Cognitive Processor XR | Cognitive Processor XR | Cognitive Processor XR | Cognitive Processor XR | Cognitive Processor XR |
Color
| XR TRILUMINOS Pro | TRILUMINOS Pro | XR TRILUMINOS Pro | XR TRILUMINOS Pro | XR TRILUMINOS Pro | XR TRILUMINOS Pro | XR Triluminos Max |
Contrast
| XR Contrast Booster 10 | Dynamic Contrast Enhancer | XR OLED Contrast Pro | XR OLED Contrast Pro | XR Contrast Booster 15 | XR OLED Contrast Pro | XR OLED Contrast Pro |
Motion Technology
| XR Motion Clarity (120Hz) | Motionflow XR 960 (120Hz) | XR Motion Clarity (120Hz) | XR Motion Clarity (120Hz) | XR Motion Clarity (120Hz) | XR Motion Clarity (120Hz) | XR OLED Motion (120Hz) |
Enhanced Viewing
| — | — | OLED Wide Angle | OLED Wide Angle | X-Wide Angle/X-Anti Reflection | OLED Wide Angle | QD-OLED Wide Angle |
BRAVIA CORE
| 5 credits / 12 months | — | 5 credits / 12 months | 10 credits / 24 months | 5 credits / 12 months | 10 credits / 24 months | 10 credits / 24 months |
BRAVIA CAM Compatible
| Optional (Pro Features) | Optional | Optional (Pro Features) | Optional (Pro Features) | Optional (Pro Features) | Optional (Pro Features) | Included (Pro Features) |
Features specified in HDMI 2.1
| eARC / ALLM / VRR / 4K120 | eARC / ALLM / VRR / 4K120 | eARC / ALLM / VRR / 4K120 | eARC / ALLM / VRR / 4K120 | eARC / ALLM / VRR / 4K120 | eARC / ALLM / VRR / 4K120 | eARC / ALLM / VRR / 4K120 |
Exclusive features for PS5
| ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Google TV w/ Google Assistant
| ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Videos
Videos for this product
1:38
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Honest review of Sony x90k! (WATCH BEFORE PURCHASE)
Shafi
Videos for this product
1:22
Click to play video
Honest Review: Sony 65in 4K Ultra HD TV X90K Series
Jimbo B.
Looking for specific info?
What's in the box
Product information
Technical Details
Additional Information
ASIN | B09R9RTQ92 |
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Customer Reviews |
4.5 out of 5 stars |
Best Sellers Rank | #95,254 in Electronics (See Top 100 in Electronics) #405 in LED & LCD TVs |
Date First Available | April 18, 2022 |
Warranty & Support
Feedback
Product Description
Make movies and games come to life with the immersive detail and contrast of Full Array LED, powered by the intelligent Cognitive Processor XR™. See billions of accurate colors, each reproduced with the subtle differences of the real world with XR Triluminos Pro. And XR Contrast Booster 10 further enhances the dynamic range of the picture bringing out the beauty in everything you watch.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the picture quality, value, and color of the television. They mention that it has an awesome, incredible picture, and that it's well worth the price. They also appreciate the easy of use, and quality. That said, opinions are mixed on gaming, service, and performance.
AI-generated from the text of customer reviews
Customers like the picture quality of the TV. They say it has an awesome, incredible, and bright clear picture. They also say movies in 4K are beautiful and far better than their 7 year old Sony X750d. Customers also like the good audio, excellent smart features, and crisp details. They like the home screen and find the picture very lifelike.
"...Everything still works and the picture quality is great, but the noise is really annoying when TV volume is set low...." Read more
"...No issues with the internal speakers for sound, richness and frequency range are great out of the box...." Read more
"...Don’t expect OLED blacks but picture and color is good and it’s easy to turn off that fake soap opera motion thing...." Read more
"...I was particularly impressed with the sound quality, and adding a sound bar made it a complete audio system...." Read more
Customers like the quality of the television. They say it's excellent, delivers on the quality aspect, and is pretty badass. Some customers like the crisp and clear image it produces. Overall, most are satisfied with the product's quality.
"...Everything is quite good but not amazing. So dont expect OLED or Mini LED quality, theater level sound, etc...." Read more
"...I'm here to save you some time: Just get it already! This is a fantastic TV. I've owned mine for a year, and I am very impressed with it...." Read more
"...daunting task with so many options to consider such as price, size, durability, release year, and features...." Read more
"...Overall, this this is pretty badass. Makes the home theater experience a lot better." Read more
Customers like the value of the television. They say it is well worth the price, has a great picture, and is a good purchase.
"...Overall, a fantastic TV set for the money now that Sony dropped the price...." Read more
"...The picture is mind blowing for the price, and while the more expensive Sony TVs do have better color depth in my opinion, it’s just not worth..." Read more
"...button push on remote to Netflix, YouTube and Prime Video all at a great price...." Read more
"...Amazing service going straight through Sony, too. The 85" is so worth purchasing, especially for this price!..." Read more
Customers find the smart features of the TV easy to setup and use. They also appreciate the responsive OS and easy-to-navigate applications. Customers also mention that the mounting system is easy and the TV screencasts super easy with no quality loss. Overall, customers are satisfied with the ease of use and purchase experience.
"...Setting it up on my network was very easy and I spent the entire weekend with my family watching TV and playing games :)..." Read more
"...Sony does a great job With their televisions very easy to use. I’m still trying different set ups with it. Their picture is crisp...." Read more
"...It’s intuitive, has many apps available and just works quite well out of the box...." Read more
"...I like the user friendly interface of the applications as well on registering your TV and much much more. Great job Sony!!" Read more
Customers are satisfied with the color of the television. They mention that the color on the set is exceptional, the blacks are stunning, and the whites and blacks very well defined. They also say that the picture is beautiful, and has a gorgeous picture.
"...The colors are super vibrant and bright (especially if you disable auto-dimming, which I prefer off) and will embarrass OLED TVs costing many times..." Read more
"...First off, the picture quality is beautiful. Colors are easily tuned to any taste in settings...." Read more
"...the colors are so vivid compared to my last LED tv that it is an unreal experience. this SONY tv is just fantastic." Read more
"...full array Really help with the blacks, being deep and the color not being overbearing, but very lifelike, the 4K isn’t over the top, but really the..." Read more
Customers are mixed about the performance of the television. For example some mention it works well with the PS5, and all the other apps work well, while others say it wouldn't work properly with the HT A3000 Sony sound bar, stopped working after 6 months, and doesn't do too well when facing brightly lit sources.
"...It’s awesome. It works with consoles and everything...." Read more
"...but pretty frustrating to get a brand new tv at this price and have it not work. Only thing that happens is a flashing red light that blinks 5 times...." Read more
"works well with the ps5" Read more
"I'm flabbergasted that the WiFI doesn't work...." Read more
Customers are mixed about the service. Some mention that the TV OS operation is very responsive and smooth, while others say that it's extremely laggy and slows to the point where it has froze a few times.
"...took a few minutes to read up and setup, the rest of the TV operation is very smooth...." Read more
"...Especially compared with my old 2018 LG B8 55".UI/Google tv is laggy/slow. This could be due to the fact i am using wifi6?..." Read more
"...Everything works so smoothly and nearly out-of-the-box...." Read more
"...Started to research and go look at new TVs. Loved the motion handling of the Sony...." Read more
Customers are mixed about the gaming of the television. Some mention that the picture is great, the gameplay is great on this TV, and the fast refresh rate helps that. However, others say that it's an absolute waste of money, complete trash, and does not meet their expectations.
"...Everything is quite good but not amazing. So dont expect OLED or Mini LED quality, theater level sound, etc...." Read more
"...The only problem I've had with it is the smart part of it gets a little not-so-smart so I have to unplug the TV for a couple seconds...." Read more
"...Gameplay is great on this tv and the fast refresh rate helps that...." Read more
"...Cant run apps compared to the Samsung Tv, Not acceptable in todays entertainment environment. Was expecting more from the picture quality got less." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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I have always respected sony, becuase as a company it seems like they always have been dedicated at trying to make each part of the experience as best as they can. To my perception, for the TV with the technology I chose (full array LED) that again is the case. The Sound is leagues better than my LG C1 in my office after using Sony's calibration tool utilizing the remotes microphone. There are visible speakers on the back of the TV which work relatively well in my wall mounted solution.
Coming from an OLED, I was worried that it would be hard to go back to a more traditional LED setup, but I didnt trust the hisense offerings for mini LED and didnt have the cash to fork over for a 75 inch OLED. I can report the dimming zones while arent perfect, are good enough for general consumption.
For gaming, you still get 120hz but only on 2 of the 4 HDMI ports. You dont get VRR with this model, or at least the PS5 wasnt picking it up. I didnt do major response time checks, but it seems passable compared to older LEDs I have used. The PS5 also gets some fun pairing features with the TV, allowing you to use the TV remote on the console with less latency compared to the LG C1, and some other audio features.
Chromecast is also just a great TV feature, and sony's choice to have it built in the TV is great to me. I can shoot VLC media over to the TV without a cable, and guests can shoot media over with their subscription accounts without the need to login to the TV.
The remote is also basic when controlling the tv with it, and the menus are much less bloated compared to other models I have used. There is a settings button on the remote that lets you get to important settings like brightness without going through sub menus, which i love.
My only real con for this TV is that like older dimming zone TVs i have used, sometimes you get some awkardness where the struggle with their contrast and make some images look less unified. In example, subtitles might have the left portion look more brown where the right side more white. Guess I would need mini LED or OLED to escape it without degrading overall image quality. Also the mounting holes are recessed inside the tvs backplate so you may need to hit up a hardware shop for longer screws if you want to mount it on a wall like I did.
Overall im happy with this as my living room TV. I can leave more static images on it with less fear of burn in than on the smaller OLED in my office and price on this at the time I purchased it was near perfect.
If I encounter any hardware issues I will update this to include them, but overall my experience has been as expected without any problems.
Reviewed in the United States on November 12, 2023
I have always respected sony, becuase as a company it seems like they always have been dedicated at trying to make each part of the experience as best as they can. To my perception, for the TV with the technology I chose (full array LED) that again is the case. The Sound is leagues better than my LG C1 in my office after using Sony's calibration tool utilizing the remotes microphone. There are visible speakers on the back of the TV which work relatively well in my wall mounted solution.
Coming from an OLED, I was worried that it would be hard to go back to a more traditional LED setup, but I didnt trust the hisense offerings for mini LED and didnt have the cash to fork over for a 75 inch OLED. I can report the dimming zones while arent perfect, are good enough for general consumption.
For gaming, you still get 120hz but only on 2 of the 4 HDMI ports. You dont get VRR with this model, or at least the PS5 wasnt picking it up. I didnt do major response time checks, but it seems passable compared to older LEDs I have used. The PS5 also gets some fun pairing features with the TV, allowing you to use the TV remote on the console with less latency compared to the LG C1, and some other audio features.
Chromecast is also just a great TV feature, and sony's choice to have it built in the TV is great to me. I can shoot VLC media over to the TV without a cable, and guests can shoot media over with their subscription accounts without the need to login to the TV.
The remote is also basic when controlling the tv with it, and the menus are much less bloated compared to other models I have used. There is a settings button on the remote that lets you get to important settings like brightness without going through sub menus, which i love.
My only real con for this TV is that like older dimming zone TVs i have used, sometimes you get some awkardness where the struggle with their contrast and make some images look less unified. In example, subtitles might have the left portion look more brown where the right side more white. Guess I would need mini LED or OLED to escape it without degrading overall image quality. Also the mounting holes are recessed inside the tvs backplate so you may need to hit up a hardware shop for longer screws if you want to mount it on a wall like I did.
Overall im happy with this as my living room TV. I can leave more static images on it with less fear of burn in than on the smaller OLED in my office and price on this at the time I purchased it was near perfect.
If I encounter any hardware issues I will update this to include them, but overall my experience has been as expected without any problems.
Sony representative has got back to me about my support ticket, and they decided to exchange the tv with a new set. I will update the review to 4/5 stars for now, and if the replacement set solves the high pitched whine issue I will update review back to 5/5.
[01/16/2023 Update]
So two months went by with this TV, and it ended up developing an ear piercing high pitch whine from the back of the panel. Everything still works and the picture quality is great, but the noise is really annoying when TV volume is set low. Fortunately I don't have any pets, because the noise would drive them mad.
I opened up a support ticket with Sony and provided videos with the sound as best as possible with a phone microphone, but they just keep doing the, "We are reviewing your case, we'll get back to you in 2-3 business days with a solution," run around every 2-3 business days. Hopefully they will resolve this issue, but until then the review will be 2 stars for slow support.
[Original Review]
I have purchased this TV for two things: One, I needed to upgrade to a 4K TV to watch movies on. And two, a TV to compliment the PS5. It didn't disappoint.
One thing to get out there right way is this TV isn't an automatic plug and play 4K VRR for the new consoles. You have to make sure that after plugging the console into HDMI 2.1 supported port, you go into HDMI port settings and do the following:
If you connect a video game console that supports 4K 120 Hz video output, set to [Enhanced format (4K120, 8K)].
If you connect a video game console that supports VRR, set to [Enhanced format (VRR)].
If you don't configure it, then the console will not utilize VRR or HDR. That is the only thing that took a few minutes to read up and setup, the rest of the TV operation is very smooth. The dark levels are very deep, and the panel has plenty of brightness. In fact, the screen is so bright, I had to turn it down from it's default values, so the HDR range is very good. 4K movies look fantastic, especially when watching UHD Blu Rays.
The cons, there aren't many, but here we go: only 2 HDMI 2.1 ports, and if you are using external audio system you are left with 1 usable 2.1 port for a console. They should've made ARC/eARC on port 1 or 2, instead of 3. Maybe eARC requires HMDI 2,1 spec, I don't know, but it is a drawback that you are left with one open 2.1 port for a console when there are two consoles on the market that support it. Another would be that it uses Google Android based OS, so you have to configure all the privacy settings to limit activity tracking the OS does. Unfortunately, activity tracking, is the belly of the beast these days when it comes to Smart TVs, regardless of OS used or manufacturer.
Overall, a fantastic TV set for the money now that Sony dropped the price. OLED would be of course better, but if you are looking to save a few hundred dollars and still get fantastic picture quality this TV set is worth it.
The colors are super vibrant and bright (especially if you disable auto-dimming, which I prefer off) and will embarrass OLED TVs costing many times more than this Sony. The tradeoff is a small amount of light bleed from the "full array backlight," but it is minimal (you have to actively watch for it to notice it).
You can get cheaper TVs from brands that aren't as established as Sony, but you will not get something as well built, with this quality of picture, and it will likely have an annoying interface. Or you can pay WAY more for the same size TV, and get blacker blacks, maybe a few technical wins over this TV when it comes to hard numbers, but you'll most likely be paying double or more for an OLED. This Sony is the sweet spot IMO, and you will not regret buying one. If you really have to spend more, I'd look at the mini LED version.
*Note: I have my TV connected to an Nvidia Shield, and don't use the TV's built in OS for much. About the only critique I have, is that it takes a little while to go through all the setup menus when you take it out of the box, but you only have to do this once.
The colors are super vibrant and bright (especially if you disable auto-dimming, which I prefer off) and will embarrass OLED TVs costing many times more than this Sony. The tradeoff is a small amount of light bleed from the "full array backlight," but it is minimal (you have to actively watch for it to notice it).
You can get cheaper TVs from brands that aren't as established as Sony, but you will not get something as well built, with this quality of picture, and it will likely have an annoying interface. Or you can pay WAY more for the same size TV, and get blacker blacks, maybe a few technical wins over this TV when it comes to hard numbers, but you'll most likely be paying double or more for an OLED. This Sony is the sweet spot IMO, and you will not regret buying one. If you really have to spend more, I'd look at the mini LED version.
*Note: I have my TV connected to an Nvidia Shield, and don't use the TV's built in OS for much. About the only critique I have, is that it takes a little while to go through all the setup menus when you take it out of the box, but you only have to do this once.
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Reviewed in Australia on January 12, 2023